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Perspectives on Outsourced Managed Computing and Network Infrastructure for IT Applications

Bryan Doerr

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Top Stories by Bryan Doerr

The software-as-a-service (SaaS) model for delivering software, in which a software application is hosted and provided to customers via per user licensing, borrows many characteristics from both traditional corporate IT systems and the Internet. The fusion between the two generates compelling solutions to the many application management issues, such as system configuration, application performance, and availability, etc. that almost all IT organizations face. At the same time, the nature of SaaS delivery also creates new challenges for software vendors, particularly with regard to profitability, data center operations, and customer support. Overcoming these obstacles can make SaaS a much more strategic option for vendors looking to create competitive differentiation, drive customer volume and increase their revenue amid an increasingly crowded marketplace. This ar... (more)

Ubiquitous Computing and the Role of the CIO

We're living in the world of ubiquitous computing. Yes, it's finally here. After 20 years of waiting, we can all take satisfaction that the benefits ascribed to ubiquitous computing are, or will be, ours. But what does ubiquitous computing mean for citizens of this new world and for the people who will help bring it about? To think about this, I'll first need to be specific about what I mean by ubiquitous computing. When comparing computing applications in a "then" and "now" fashion, you can see a veritable journalistic story of change. The "who," "what," "when," "where," "why" a... (more)